The Claim:
Tax professionals claimed that their supervisors prohibited them from entering their actual work time on time sheets to avoid payment of overtime. Given the nature of the allegations, the time records were of no use in analyzing the claims.

Our Findings:
Because their work required them to be logged-on to the phone system, we collected phone log data and compared the duration between the first and last activity of the day to the work hours on the time sheets. This analysis revealed a very small instance of potential work time exceeding paid time and directly contradicted plaintiffs’ claims.